:):) This is Me :):)
RAHUL NATHAN
tram100@gmail.comPERSONAL DETAILS
BACKGROUND: Early upbringing abroad in Germany and Iran. Studied in India in New Delhi, Mumbai and Mangalore. Traveled around the world. Developed an early exposure to a multi-national, multi-racial environment. * Marital Status : Single. * Nationality : Indian.* Date of Birth : 8th May 1978 * Languages : Fluent in English, Hindi, Malayalam and French
TECHNICAL SKILLS
SOFTWARE
Implementation and maintenance of Peer-to-Peer, Server-Client and Domain Networks with basic security features.
Implementing and maintaining Microsoft Windows 2003, Windows 2000 and Windows NT and Red Hat Linux environments.
Implementing and maintaining the Microsoft Office system which includes Microsoft Messaging system (Exchange server, Outlook and IM), word, PowerPoint, Excel, FrontPage, InfoPath, OneNote, SharePoint portal services and more.
Implementation and maintenance of clients having MS Dos, Microsoft Windows 98 , Windows 2000 Professional , Windows XP and Red Hat Linux operating systems . Have worked with Microsoft Windows 3.11 and Windows 95 and Windows Millennium also.
Basics of Routers and WAN Links.
HARDWARE
Basic assembly and configuration of Computer hardware.
Basic troubleshooting of Computers hardware (servers, desktops and laptops.)
TECHNICAL QUALIFICATION
Microsoft Certified Systems Engineer (MCSE) Certification from Microsoft Corporation on Windows2000 track and Windows 2000 Messaging track with Windows XP as the client operating system.
Microsoft Certified Systems Administrator Certification from Microsoft Corporation on Windows2000 track, Windows 2000 Messaging track and Windows 2003 track (Gold Certified Early Achiever - special acknowledgement for being among the first few IT professionals in the world to get this certification).
Basics of Electronics, Hardware and Networking from IIHT, Bangalore, India. MCSE course and Linux Administration training from Rooman Technologies, Bangalore, India.
EDUCATIONAL QUALIFICATION
Certified Systems Engineer ( MCSE )
B.H.M., Mangalore University, India. 10+2 from St. Andrew's Junior college, Mumbai, India
S.S.C. (10th Grade) from St. Andrew's High School, Mumbai, India.
EXPERIENCE
Name of the Company: iGATE Global Solutions Ltd., Bangalore, India. (
http://www.igate.com/) Designation: Executive - Management Level-M1. Duration: From June 2004 onwards
Nature of work:
iGate Global Solutions Ltd., Bangalore, India is a subsidiary of iGate Corporation, USA. They provide software solutions and BPO services to customers all over the world. I was involved in setting up the IT infrastructure, documentation, and procedure manual and starting the iGate Global IT Helpdesk to provide Level 0/Level 1/Level 2 remote Support to global employees of iGate group companies along with a team of 10 persons. My team consisted of 4 members while the Level 0 team had 6 members. I worked in a team at the iGate Global IT Helpdesk to provide Level 1/Level 2 Remote Support to global employees of iGate group companies. We worked round the clock to troubleshoot and manage user computers, laptops as well as routine tasks on servers at world-wide locations to maintain optimum operation levels. We work using remote administration tools like DSView, Dameware and VNC. NetIQ was used at the alerting tool to inform us about problems. We also did hands-on support for computers/servers in Bangalore offices and coordinate with our vendors around the world to maintain high level of service. I had been training users to use our new Helpdesk application after working on putting the process in place and then documenting it. I was also managing the entire Shift Roster in addition to my regular tasks.
Name of the Company: Medybiz Pvt. Ltd., Bangalore, India. (
http://www.medybiz.com/) Designation: System Coordinator (Administrator) Duration: From April 2004 till June 2004
Nature of work:
Medybiz Pvt. Ltd., Bangalore, India is an IT enabled Health care service company. They provide various health care services to customers with include end users and major companies in the Health care industry. I was maintaining and administering a heterogeneous LAN environment having 60 desktops/laptop computers and a few servers apart from supporting branches remotely over internet messenger, email and phone.
I used my past experiences to take care of the complete I.T. needs of this Limca Book of records recognised IT enabled Health care services providing organization and leading their I.T. team.
Name of the Company: Rittal India Pvt. Ltd., Bangalore, India. (
http://www.rittal.com/) Designation: System Coordinator (Administrator) Duration : August 2001 to November 2002
Nature of work:
Rittal India Pvt. Ltd., Bangalore, India is a subsidiary of Rittal GmbH, Germany, manufacturing server & networking racks, data communication enclosures besides other products. The facility in India employs over 350 persons in manufacturing and sales offices all over India.
I maintained and administered a heterogeneous LAN environment having 170 desktop/laptop computers running Windows NT Workstation, Windows 98 and Windows 2000 Professional and Windows XP professional OS and Linux/NT servers. Also managed hardware needs of the company. Also remotely supported branch offices.
I managed all communication needs (including hardware) of the company including WAN Links, telephone system, internet and intranet.
Related vendor development, quality and I.T. expense watch.
I updated and maintained the Rittal India Website.
I built a good working relationship with various vendors and service providers in all sectors (with organizations like Reliance Infocom ltd., Airtel, BSNL, VSNL etc.) to get better and prompt services in the short and long run.
Name of the Company: Global IT Vision Inc., Tennessee, USA. (
http://www.globalitvision.com/) Designation: India Representative Duration : December 1999 to June 2001 (Part time) and January 2003 to March 2004 (part time)
Nature of work:
Global IT Vision Inc. is headquartered in Memphis Tennessee, USA. They provide Web services to customers around the world.
I promoted their products in India. I was giving customer support over phone, email and messenger. I washelping the company in global product pricing strategic planning and global promotional strategic planning.
SOCIAL WORK
Participated in a sponsored programme of ST. Louis Orchestra for the Blind in 1994 and worked for a year to raise funds to provide relief and rehabilitation for the blind irrespective of caste and creed.
Contributed my web designing skills to the building of a charity website --
http://www.thekingdomofsmiles.com/.
HOBBIES
Playing Cricket, traveling, aquarium, philately, pen friends, cooking.
Have traveled widely in India and abroad.
ACHIEVEMENTS
Received first prize in a speech contest of Effective Public Speaking at Indo-American Society in 1996.
Became an early achiever of Microsoft Certified Systems Administrator 2003 certification in 2003.
REFERENCES
Mr. P.R. Bhatt, Joint Managing Director (Finance) RITTAL INDIA PVT.LTD., Doddaballapur, Bangalore,India. Ms. Geetha, Medybiz Pvt. Ltd., Bangalore. India.
Mr. Karthik, REDINGTON SERVICES, Bangalore, India.
Rahul Nathan
